TERMS OF SERVICE · VERSION 2026-08-31

Terms of Service

Business use only. Annoying is currently offered for use in connection with a trade, business, craft or profession. It is not intended as a consumer service.

1. Agreement

By creating an account or using Annoying, you agree to these Terms. If you use Annoying for an organisation, you confirm you have authority to bind that organisation. If you do not agree, do not use the service.

2. What Annoying does

Annoying is software for reviewing agreed project scope against later client requests, organising supporting evidence, estimating commercial impact and facilitating change approvals. It is a decision-support and workflow tool.

3. No legal, accounting or contractual determination

Annoying does not provide legal, accounting, tax or professional advice and does not determine whether a contractual entitlement exists. Automated or software-generated classifications, evidence matches, prices and confidence scores may be incomplete, inaccurate or unsuitable for a particular contract. You must review the underlying agreement, facts, responsibility, evidence and price before relying on or sending an output.

4. Your responsibilities

• Provide accurate information and review outputs before use.
• Upload or submit only material you are authorised to provide and process.
• Use the service lawfully and respect confidentiality, intellectual-property and data-protection obligations owed to others.
• Keep account credentials secure and promptly tell us of suspected unauthorised access.
• Do not use Annoying to misrepresent contractual rights, fabricate evidence, harass others, introduce malicious code, probe security, overload the service or facilitate unlawful activity.

5. Customer content

You retain ownership of content you submit. You grant Brandon Rofe - Entrepreneur individuel a limited licence to host, process, reproduce and transmit that content only as reasonably necessary to provide, secure, maintain and support Annoying and comply with law. We do not acquire ownership of your underlying project material.

6. Data processing

Where we process personal data contained in customer project material on your behalf, the Data Processing Terms form part of these Terms. Our own use of account, billing, security and service-operation data is described in the Privacy Notice.

7. Client approvals

Approval links are bearer links: anyone who possesses a valid link may be able to view and act on that change request. You are responsible for sending links to the intended recipient. Annoying records workflow decisions but is not a party to the contract between you and your client and does not guarantee that an approval is legally sufficient for your particular contract.

8. Fees, subscriptions and cancellation

Paid features, price and billing interval are shown before checkout. Payments and subscription management may be handled by Stripe. Unless a specific offer says otherwise, subscriptions renew for the displayed billing period until cancelled. You may cancel through the billing portal made available with the service; cancellation normally stops future renewal and does not retrospectively refund an already-started billing period except where required by law or expressly stated.

9. Service changes and availability

We may improve, modify or discontinue features. We aim to operate Annoying reliably but do not promise uninterrupted or error-free availability. We may suspend access where reasonably necessary for security, maintenance, suspected abuse, non-payment or legal compliance.

10. Intellectual property

Annoying's software, branding, interface, documentation and underlying technology remain owned by Brandon Rofe - Entrepreneur individuel or its licensors. These Terms give you a limited, non-exclusive, non-transferable right to use the service during your account or subscription, not ownership of the software.

11. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded. Subject to that, Annoying is provided as a business decision-support service and Brandon Rofe - Entrepreneur individuel is not responsible for losses caused by a user's failure to review an output, contractual disputes between users and their clients, or decisions made solely from an automated classification. To the maximum extent permitted by law, our aggregate liability arising from the service is limited to the greater of (a) fees you paid for Annoying in the 12 months before the event giving rise to the claim or (b) €100. This cap does not apply where a limitation would be prohibited by law.

12. Indemnity for misuse

To the extent permitted by law, a business user will be responsible for third-party claims, losses or reasonable costs arising from its unlawful use of Annoying, content it was not authorised to provide, or deliberate breach of these Terms, except to the extent caused by Brandon Rofe - Entrepreneur individuel.

13. Termination

You may stop using Annoying at any time. We may terminate or suspend access for material breach, unlawful use, security risk or persistent non-payment. Data handling after termination is governed by the Privacy Notice and Data Processing Terms.

14. Governing law

These Terms are governed by French law. For disputes between professionals, the competent courts will be determined under applicable French procedural rules, subject to any mandatory rule that applies otherwise.

15. Changes

We may update these Terms. Material changes will be brought to account holders' attention before they take effect where reasonably practicable. The version shown above identifies the terms presented by the service.

16. Contact

Questions about these Terms: support@annoyingwork.com.